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Complaints Procedure/Policy
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We take complaints very seriously
If You have a complaint or concern about the service you have received from the dentist or any of the staff working in this practice , please let us know. We operate a Practice Complaint Procedure for dealing with complaints.
You may ask for an appointment in order to discuss your concerns.We will explain the complain procedure to you and will ensure that your concerns are dealt with promptly. it will be a great help if you are as specific as possible about your complaint.
Should you wish to make a direct complaint to The ICB or other external body please contact:
The team can be contacted by completing the online contact form via : Click Here or by using the following contact details:
Tel: 01179002655 or 08000730907 (freephone)
Email: bnssg.customerservice@nhs.net
Write to: Customer Service Team,
NHS Bristol, North Somerset & South Gloucestershire ICB,
360 Bristol-Three Six Zero
Marlborough Street
Bristol
BS1 3NX
Complaints
Phone
0117 9354554
Email Id
contact@eastondental.co.uk
Address
249 Stapleton Road, Easton, Bristol BS5 0PG